1. Subjective return and exchange
For products sold in Super Electronic Mall, some products can be returned and exchanged without reason within 7 natural days from the date of receipt, and within 7-15 days from the date of receipt, 20% of the return amount will be charged as a return handling fee, more than 15 days The above subjective returns will not be processed. The models that can be returned are subject to the website markings. All products marked with ★ are applicable to subjective return and exchange, and product models that are not marked will not be returned.
Instructions for return and exchange:
1) The returned goods must be confirmed that the packaging is intact, the quantity is accurate, and the secondary sales will not be affected;
2) When returning the goods, the original invoice and related documents (including but not limited to the invoice, receipt, product manual, warranty card, etc.) shall be returned;
2. Not applicable to return and exchange instructions
The products sold in Super Electronic Mall are brand new and authentic. To protect the rights and interests of consumers, the following products are not eligible for return or exchange:
1) Products specially ordered according to customer needs, such as customized products, purchasing products, and mass-ordered products;
2) Consumables, disposable products, special offers;
3) Purchasing products that are not suitable for return according to the nature of the product, confirmed by the customer at the time of purchase;
4) Any goods that are not sold by Suda Electronic Mall or have not been issued by Suda Electronic to purchase purchase invoices;
5) Commodities that affect secondary sales.
3. The scope that affects secondary sales includes but is not limited to the following situations:
1) Goods whose outer packaging is damaged, opened, unpacked, used or lacking accessories;
2) Commodities that are damaged due to force majeure or damaged due to improper use, maintenance, or storage;
3) Product quality problems caused by unauthorized maintenance, misuse, collision, negligence, abuse, liquid intake, accident, alteration, incorrect installation, or tearing up or altering labels, machine serial numbers, anti-counterfeiting marks;
4) In the process of returning Suda Electronics, the goods damaged due to reasons other than Suda Electronics.
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